DATA PROTECTION POLICY
Footkorner takes the privacy of visitors to its online store Footkorner.com very seriously and, more broadly, the privacy of individuals who submit Personal Information (as defined below) to Footkorner when contacting the brand ("You").
The present policy of confidentiality forms integral part of the General Conditions of Sale. It applies whenever you submit your Personal Information to Footkorner and to any processing that Footkorner may perform on that Information.
Thus, you explicitly agree to the use of your Personal Information in accordance with this Privacy Policy when you place an order on the Website, create your customer account or enter a contest; or when you contact our customer service department or agree to receive marketing communications from us, and more generally when you browse and/or log on to our Website, or interact with Footkorner in any way.
We reserve the right to change our privacy policy at any time in accordance with applicable data protection laws. In case of modification, you will be informed by all appropriate means.
USE OF YOUR PERSONAL DATA
USE OF YOUR PERSONAL DATA
Your personal data may be collected in the context of:
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your membership in our loyalty programs ;
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your visit to our online services;
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our business relationship ;
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your purchases of our products and use of our services or those of our partners
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your contact with our customer service
WHAT IS THE NATURE OF THE DATA COLLECTED?
Declarative personal data are those that you provide as part of our business relationship or with our partners when for example:
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the creation of your customer account and your membership in the loyalty program ;
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the management of your orders;
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the follow-up of commercial or promotional information from our brands or our online services ;
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of any exchange with Footkorner, such as with customer service.
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participation in contests
This data is collected by means of dematerialized forms on our websites, on paper or in response to questions asked by our customer service, for example.
Mandatory declarative data are indicated by an asterisk on the collection medium.
To benefit from our services and benefits, it is necessary, except in special cases, to collect :
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last name, first name, postal address, date of birth, e-mail address, landline or cell phone number;
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loyalty card numbers;
Personal data related to Footkorner products and services. This information is collected from your use of or purchase of our products and services in the course of our business relationship.
On this site we have collected
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information relating to the amount and nature of your purchases as well as personal data relating to your use of our online services.
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orders, invoices and their follow-up.
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the customer journey on our online services.
Exclusion of special categories of personal data
In accordance with the law, we do not collect under any circumstances special categories of personal data such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of uniquely identifying a natural person, personal data concerning health or personal data concerning the sex life or sexual orientation of a natural person.
These particular categories of personal data are never collected or processed by Footkorner.
HOW DO WE USE YOUR DATA ?
We use your data in accordance with the conditions of this Charter, the general conditions of sale or use of our products or services and this in a constant concern of transparency and security of your data. Use cases :
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when you have consented, following clear, apparent and precise information concerning the processing carried out, for one or more specific purposes either by means of a written statement, including electronically, or as a result of a lack of opposition or an oral statement (e.g. your choice of favourite store);
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when they are necessary for the execution of a sales contract, the general conditions of sale or use or for the execution of pre-contractual measures taken at your request;
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for the respect of the legal or regulatory obligations of Footkorner (as for example the guarantee, the invoicing, fight against the fraud);
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when the legitimate interests of Footkorner or recipients may be such as to justify the processing by Footkorner of your personal data (example: insurance ...).
These processing operations are carried out taking into account your interests and fundamental rights as customers. As such, they are accompanied by measures and guarantees to ensure the protection of your interests and rights, while striking a fair balance with the legitimate interests we pursue.
WHY DO WE COLLECT YOUR DATA?
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manage our commercial relationship;
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manage our loyalty program ;
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offer our services, process your purchases and orders and those of our partners ;
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deliver products and services ;
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communicate with you regarding your orders, invoices, products, services and promotional offers ;
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maintain and update our customer files ;
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inform and provide all explanations relating to our relationship, particularly through our consumer service ;
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to propose adapted and personalized services, in particular in the context of the evolution of our products and services ;
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improve your customer experience through a better knowledge of our customers ;
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through data analysis, allow us to customize our products and services to meet our customers' needs ;
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To suggest innovative services and products or complementary or promotional offers in a marketing context or to display relevant and targeted advertisements based on previous behaviour or any other useful information, after having obtained your consent ;
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prospecting and development of our activities ;
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Carry out analyses and statistics, and develop steering, measurement and reporting tools in order to adapt our sales and marketing activities ;
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for technical purposes (e.g., to access your customer account, to store your personal data so that you do not have to re-enter it during your visit or on future visits to the site) ;
WHERE IS YOUR PERSONAL DATA STORED ?
The data are stored by Footkorner which collects them, in the respect of the French legislation and the European regulation.
HOW TO EXERCISE YOUR ACCESS RIGHTS ?
You can exercise your rights of access through your customer account in the space [My account and my data] or by contacting the SAV at contact@footkorner.com .
OUR DATA SECURITY MEASURES
OUR SECURITY AND CONFIDENTIALITY COMMITMENTS
Respecting your right to privacy, security and confidentiality of your data is our priority.
Footkorner is committed to implementing security measures appropriate to the sensitivity of the personal data to protect it from malicious intrusion, loss, alteration or disclosure to unauthorized third parties.
In developing, designing, selecting and using our services that rely on the processing of personal data, Footkorner takes into account the right to the protection of personal data from the outset.
For example, we pseudonymize or anonymize personal data whenever possible or necessary.
Operations with a third party recipient are subject to a contract to ensure the protection of your personal data and the respect of your rights.
At Footkorner, we are fully committed to protecting the personal information you entrust to us. As part of our ongoing commitment to security and protection, we encourage you to exercise caution to prevent unauthorized access to your personal data and to protect your devices (computer, smartphone, tablet) from unwanted or malicious access with a strong password, which we recommend you change regularly. If you share a terminal, we recommend that you log out after each use.